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General Information
6 articles
What is Barry’s Cactus Club? What's included?
Barry's Rewards
Will my subscription auto-renew?
Where is Barry's Cactus Club based?
Is Barry’s Cactus Club the only thing you offer?
Complaints procedure
Payment Information & Gifting
4 articles
When will I be billed?
Will my subscription auto-renew?
Can I gift Barry's Cactus Club?
Why was my card declined?
Delivery & Returns Information
9 articles
When will I receive my box?
How long does delivery take?
Can I cancel my subscription box after it has been shipped?
Can I change when I receive a delivery?
I’ve missed the deadline for this month’s box, can I still order it?
Something is damaged in my box, what do I do?
There’s something missing from my box, what do I do?
What do I do if my box didn't arrive?
View all articles in “Delivery & Returns Information”
Managing Your Subscription
6 articles
When will I be billed?
My renewal payment has failed, what next?
Can I have more than one subscription on my account?
How do I prevent my subscription from auto-renewing?
How do I change my account details?
Can I change my subscription plan?
User Guides
5 articles
How to change your delivery address
How to skip a Barry's Cactus Club box
How to reactivate your Barry's Cactus Club Subscription
How to update your billing details
How to cancel your Barry's Cactus Club subscription
General Plant Care
8 articles
How long can the plant stay in the box unopened?
Should I take him out of his brown plastic pot and re-pot him in the pretty ceramic one?
Where should I home my plants, how much light do they need?
When should I water? What happens if I overwater?
Can I use tap water to water my plants?
How often should you feed your plants with cactus food?
How do I repot my plant?
Will my plant flower?